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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Curt

Curt

November 4, 2025

5  out of  5
rating by Curt
"Lisa was awesome"
We responded:
"Curt, thank you for your feedback! I'm glad to hear that Lisa provided you with such a positive experience. We appreciate your support and are here if you need anything else!"
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Isaak Tolle

November 4, 2025

5  out of  5
rating by Isaak Tolle
"Derric was extremely helpful, kind, and easy to talk to. I'm very happy to be doing business with this firm and their employees!"
We responded:
"Isaak, thank you for your wonderful feedback! I'm glad to hear that Derric provided such helpful and kind service. We’re happy to have you with us and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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Paola Louis

October 30, 2025

5  out of  5
rating by Paola Louis
"Caleb Hanke and his team are great, their customer service and compassion are outstanding. They care about their customers and what is the best for their needs. I definitely recommend them!"
We responded:
"Thank you, Paola! I'm happy to hear that you appreciate the service and care from the team. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Paola Louis

October 30, 2025

5  out of  5
rating by Paola Louis
"Caleb Hanke and his team are amazing! They are always willing to go the extra mile to help our community. Derric’s customer service and expertise are vital. They are always friendly and quick to respond! I will definitely recommend them."
We responded:
"Paola, thank you for your wonderful feedback! I'm happy to hear that the team, especially Derric, have been able to provide you with excellent service. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
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Daniel Sanchez

October 28, 2025

5  out of  5
rating by Daniel Sanchez
"Derric was efficient and helped me get the best coverage for the best value."
We responded:
"Thank you, Daniel! I'm happy to hear that Derric was able to assist you efficiently and find the best coverage for you. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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Ginger Given

October 27, 2025

5  out of  5
rating by Ginger Given
"Derric Luong helped me through the process of acquiring auto insurance. He is a VERY personable, helpful and courteous person. He gave me a detailed summary of discounts and policy particulars. He deserves accolades for the part he plays in this company. Thank you for your help, Derric!"
We responded:
"Thank you, Ginger, for your wonderful feedback! I'm delighted to hear that Derric provided such personable and helpful service during your insurance process. We truly value his dedication and are glad he could assist you with detailed information. If you have any more questions or need further assistance, feel free to reach out!"
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LISA CHENG

October 21, 2025

5  out of  5
rating by LISA CHENG
"Derric is awesome to work with! Very communicative and very knowledgeable. Helped with every step of the way."
We responded:
"Lisa, thank you for your wonderful feedback! I'm happy to hear that Derric provided such knowledgeable and communicative service. Our team is dedicated to supporting you every step of the way. If you need anything else, feel free to reach out!"
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Christy Austin

October 1, 2025

5  out of  5
rating by Christy Austin
"I dread making business calls. Between long hold times, conversing with AI robots who don't want to transfer you, and talking to customer service representatives who often don't care to help get what you need, contacting Caleb Hanke's office is a huge breath of fresh air. Every person in that office Is professionalism personified, given with good cheer. Caleb, Nycole, and Paula (who is quite the Rockstar!) go far out of their way to make sure that my needs are satisfied in my questions are answered. They are genuine and down to earth folks who are extremely well versed in policy and efficient in delivering assistance. Caleb takes his time ensuring that I am getting the policy that best suits my needs and for the lowest cost possible. Paula and Nycole are not only efficient and dedicated, but also have a great sense of humor. I'm very grateful that I found this agency and recommend them highly to anyone looking for excellence in service!"
We responded:
"Thank you for your wonderful feedback, Christy! I'm so happy to hear that you find our office a refreshing change from typical business calls. It's great to know that our team have made such a positive impact with their professionalism and dedication. We truly appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Janet Mateo

September 29, 2025

5  out of  5
rating by Janet Mateo
"Excellent customer service! knowledgeable, patient, very engaging"
We responded:
"Thank you for your review, Janet! I'm happy to hear that you found our customer service knowledgeable and engaging. Your satisfaction is important to us, and we're here to assist with any insurance needs you may have. Thanks for choosing us!"
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Julie Janzing

September 24, 2025

5  out of  5
rating by Julie Janzing
"Met with Luis for quotes on auto and home insurance. Decided to switch due to considerable savings for same full coverage. I am very happy I made the change! Luis was very knowledgeable and explained things well and was very helpful in completing the transition. I had a great experience and would definitely recommend this branch. Caleb Hanke will be my agent."
We responded:
"Thank you for your review, Julie! I'm glad to hear that Luis was able to assist you effectively and that you're satisfied with the savings and coverage. It's wonderful to know you had a positive experience with our office. We're here for any future insurance needs you might have!"
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Emma Knipp

September 23, 2025

5  out of  5
rating by Emma Knipp
"Derric was so helpful in getting my auto insurance!"
We responded:
"Thank you, Emma! I'm happy to hear that Derric was able to assist you with your insurance needs. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Tristan Bain

September 22, 2025

5  out of  5
rating by Tristan Bain
"Did awesome to make sure I got the best deal! Followed me through everything definitely recommend! Thank you so much!"
We responded:
"Thank you, Tristan! I'm happy to know you had a great experience and found a deal that works for you. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Dennis Davison

September 19, 2025

5  out of  5
rating by Dennis Davison
"very friendly and good people to work with and good prices"
We responded:
"Dennis, thank you for your feedback! I'm happy you found our team friendly and our prices satisfactory. Let us know if there's anything else we can assist you with!"
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Jennifer

September 10, 2025

5  out of  5
rating by Jennifer
"I am new to State Farm and I was so happy to switch due to the fact of lower rates. Derric text me back so quickly and was able to find me a policy for home and auto the same day! It was not stressful and he was able to text me while I was working. My roof also got damaged and the whole claims process was not stressful and they issued the check very quickly. I just spoke with Caleb today and he was very polite and made sure I didn't have any questions and plans on assisting me with saving for retirement. Thanks for all your help!"
We responded:
"Thank you, Jennifer, for sharing your experience! I'm glad to hear that Derric was able to assist you promptly and make the process smooth. It's great that Caleb could also help with your retirement planning. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Sarah Miller

August 29, 2025

5  out of  5
rating by Sarah Miller
"All went great and I got good help"
We responded:
"Thank you, Sarah! I'm happy to know you received the help you needed and everything went smoothly. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
Profile photo of Charlene Marvin

Charlene Marvin

August 7, 2025

5  out of  5
rating by Charlene Marvin
"I was just wanting to check out other insurance companies because our insurance kept going up with each statement. Being on a fixed income it is getting more and more hard to make ends meet. Well, Louis contacted me and we had a very pleasant phone conversation about coverage. So, we came in the office today to go over things more in detail . He was very pleasant, kind, patient, and really helped me understand. Needless to say he was able to really help me and I switch our vehicles . Thank you Louis..... Many Blessings 🪶"
We responded:
"Thank you, Charlene, for sharing your experience! I'm happy to hear that Louis was able to assist you with your insurance needs and provide clarity on your coverage options. We appreciate your trust in us and are here to support you. If you have any more questions or need further assistance, feel free to reach out anytime. Many blessings to you as well!"
Profile photo of Rhea Arsenio Wickersham

Rhea Arsenio Wickersham

August 5, 2025

5  out of  5
rating by Rhea Arsenio Wickersham
"I give this company more than 5 stars, especially Sir Luis. I really liked how patient and professional he was. I really do appreciate you! May the Lord Jesus bless you abundantly with love and mercy. 😊"
We responded:
"Thank you so much, Rhea! I'm delighted to hear about your positive experience with Luis. We're grateful for your kind words and blessings. If there's anything else we can do for you, please let us know!"
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Melissa Gallatin

July 31, 2025

5  out of  5
rating by Melissa Gallatin
"Amazing customer service! So glad I called to check rates. Caleb was able to save me almost $300 on car insurance. Thank you!!"
We responded:
"Melissa, thank you for your wonderful feedback! I'm happy to hear that calling us was beneficial and that Caleb could help you save on your insurance. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Vy Dao

Vy Dao

July 29, 2025

5  out of  5
rating by Vy Dao
"I am grateful to Derric for all he did for us. He resolved all our situations and also provided us with many excellent deals. Thank You Derric. Chúng tôi rất thích làm việc với Derric không những vì anh ta rất quan tâm và cố gắng đưa ra cho chúng tôi những điều tốt nhất với mà anh ta làm cho chúng tôi rất hài lòng. Cám ơn Derric."
We responded:
"Cảm ơn Vy Dao đã chia sẻ đánh giá tuyệt vời này! Tôi rất vui khi biết rằng Derric đã mang lại trải nghiệm tốt và giúp bạn tìm được những ưu đãi tuyệt vời. Chúng tôi luôn nỗ lực để mang đến dịch vụ tốt nhất cho khách hàng. Nếu bạn cần hỗ trợ thêm, đừng ngần ngại liên hệ với chúng tôi nhé!"
Profile photo of Ellen

Ellen

July 25, 2025

5  out of  5
rating by Ellen
"I was not necessarily looking for a new car insurance company, when I spoke to Luis, from State Farm. I was simply "just checking out the competition", to make sure I was still getting the best rates being offered. To my surprise, I found out that State Farm could save me money! I decided to switch to State Farm and I bundled my car and home owners insurance, which I always do and am now saving $600 per year."
We responded:
"Thank you for your review, Ellen! I'm happy to hear that Luis was able to assist you in finding savings with State Farm. It's great that bundling your insurance is working out so well for you. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Linda Jacob

Linda Jacob

July 25, 2025

5  out of  5
rating by Linda Jacob
"New to the area but to make sure to continue my insurance with State Farm. I wanted an agent close to my new home. I stopped in without calling ahead and everyone there welcomed me in. I have stopped in with a question and got a quick answer. When I called with a question I got the same fast results."
We responded:
"Thank you for your review, Linda! I'm happy to hear that you felt welcomed and received quick answers to your questions. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you ever need anything else, feel free to stop by or give us a call. Thanks for choosing us!"
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Gina Mahoney

July 21, 2025

5  out of  5
rating by Gina Mahoney
"Very happy with the effort and work Caleb did."
We responded:
"Thank you for your review, Gina! I'm glad to hear you're satisfied with the effort and work our office provided. If you have any more questions or need assistance, feel free to reach out. We’re here to help!"
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Ashley McGrath

July 17, 2025

5  out of  5
rating by Ashley McGrath
"I have had my auto insurance with this agent for a couple years now, today I finally switched my home owners insurance to them as well. I wish I would have done it sooner. Excellent customer service, they made the switch painless and saved me a ton of money!!!"
We responded:
"Ashley, thank you for your wonderful feedback! I'm so happy to hear that switching your insurance was a smooth experience and that you found our customer service excellent. It's great to know we could help you save money too. If you need anything else, feel free to reach out anytime!"
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Chris Crank

July 13, 2025

5  out of  5
rating by Chris Crank
"Very responsive to my quote and questions. Derric is a pleasure to work with."
We responded:
"Thank you, Chris! I'm glad to hear that Derric was able to assist you effectively. We appreciate your feedback and are here for any future questions or needs. Thanks for choosing us!"
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Sui Par

July 11, 2025

5  out of  5
rating by Sui Par
"Derric was such a great help! He answered all my questions and was able to get my renters insurance up and active in no time. He also gave me great food recommendations that I’m excited to try out! Thanks for all your help Derric!"
We responded:
"Thank you! I'm happy to hear that Derric was able to assist you with your insurance and provide some tasty food recommendations. We appreciate your feedback and are always here to help with any of your insurance needs. Enjoy those food spots! Let us know if there's anything else we can do for you."