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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of chim

chim

June 22, 2026

4  out of  5
rating by chim
"I’m very happy I found Derrick Luong at State Farm. He is knowledgeable, patient, detail-oriented, and provides exceptional customer service.

I switched my insurance not only because he was able to lower my premiums, but also because of the outstanding service he provided throughout the process.

I highly recommend Derrick for any insurance needs. Thank you, Derrick, and keep up the great work!"
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Austin Sanderson

June 11, 2026

5  out of  5
rating by Austin Sanderson
"Derric was great. Very patient and knowledgeable"
We responded:
"Thank you, Austin! I'm glad to hear that Derric was able to assist you with patience and knowledge. We appreciate your feedback and are here if you need anything else!"
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joseph munoz

June 9, 2026

5  out of  5
rating by joseph munoz
"Highly recommend Derric. Did a great job helping find the right insurance for my needs. Helped me very patiently and explained every question I had. Great service"
We responded:
"Thank you, Joseph! I'm glad to hear that Derric was able to assist you in finding the right insurance and provide the service you needed. We appreciate your recommendation and are here to help if you have any more questions. Feel free to reach out if you need anything else!"
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Evelardo Oriz

June 2, 2026

5  out of  5
rating by Evelardo Oriz
"beat insurance company for sure"
We responded:
"Evelardo, thank you for the 5 stars! I'm happy to hear you think so highly of our office. We're here to make sure you have the best experience possible. Let us know if we can help with anything else!"
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Tyler Morgan

May 28, 2026

5  out of  5
rating by Tyler Morgan
"Lisa and the whole team were very hands on, and I felt that there was a level of care that is hard to find in our current climate. Really great team overall!"
We responded:
"Thank you, Tyler! I'm glad to hear that Lisa and the team made you feel well taken care of. We strive to provide that personal touch, and it's wonderful to know it made a difference for you. We're always here if you need anything else!"
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Kowin

May 28, 2026

5  out of  5
rating by Kowin
"Great service!!"
We responded:
"Kowin, thank you for the 5 stars! I'm happy to hear you had a great experience with our service. We're always here to help if you need anything else!"
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Scott Moore

May 21, 2026

5  out of  5
rating by Scott Moore
"Very very helpful in getting me the best rates and saving me thousands"
We responded:
"Hey Scott, thank you for taking the time to leave us a review! I'm happy to hear that we could help you find the best rates and save you money. Our office is always here to assist with your insurance needs. We appreciate your support!"
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Arabella Laforge

May 5, 2026

5  out of  5
rating by Arabella Laforge
"best customer service!! cheapest rate for me!! 10/10 recommend 😛"
We responded:
"Arabella, thank you so much for your enthusiastic feedback! I'm happy to know you enjoyed our customer service and found a great rate. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Jax _

May 4, 2026

5  out of  5
rating by Jax _
"Caleb was incredibly helpful with my services and explained everything well!"
We responded:
"Thank you, Jax, for your wonderful feedback! I'm happy to hear that you found the assistance and explanations helpful. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Alex Ramos

April 29, 2026

5  out of  5
rating by Alex Ramos
"We recently switched over to State Farm, and the transition from our previous provider was seamless. We truly appreciated the excellent customer service and the flexibility throughout the process."
We responded:
"Thank you, Alex! I'm happy to hear that your transition to State Farm was smooth and that our customer service met your expectations. We strive to provide flexibility and support to all our customers. If you need anything else, feel free to reach out!"
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Janelle Martin

April 29, 2026

5  out of  5
rating by Janelle Martin
"Lisa was so very helpful getting all my insurance needs switched. She has a way of explaining things that make everything easy to understand. Her friendliness is a great quality she has. Everything was handled in a timely matter, so thankful for all she did for me. Thank you so very much."
We responded:
"Hey, Janelle! Thank you for sharing your experience and for trusting us with your homeowners and car insurance. It’s great to hear Lisa made everything easy to understand and handled your switch in a timely way. We appreciate your kind words about her friendliness and the care she provided."
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Shinju Baxter

April 20, 2026

5  out of  5
rating by Shinju Baxter
"I only have good things to say. All and all I have had great experiences with them. I remember getting a happy birthday message from the office with a picture of the team wearing party hats one year😆 What I’m trying to say here is that this office isn’t only about the insurance, they have gathered a team that genuinely cares for their customers. I was asked to refrain from name dropping unfortunately but I really think that she deserves all of the appraisal that could ever be given to anyone. I hope she gets a raise, I hope she is treated well, and I hope she stays with the office, for my sake 🫶"
We responded:
"Thank you, Shinju, for sharing your wonderful experiences with us! I'm delighted to hear that our team's efforts to create a caring and personal connection have made a positive impact on you. Your kind words about our team member are truly appreciated, and I'll be sure to pass along your thoughtful sentiments. We're here for you whenever you need us!"
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Sarah Gove

April 13, 2026

5  out of  5
rating by Sarah Gove
"Caleb Hanke will definitely take care of your needs and save you $$$$. He thoroughly checked my current coverage and what I was paying at another provider. He was not only able to save me a substantial amount on my premiums but amazingly my coverage was much better. I'm really glad I took a friends advice adter recommending Caleb and State Farm Insurance."
We responded:
"Thank you, Sarah! I'm glad to know I could improve your coverage and help you save on your premiums. It's great that your friend's recommendation brought you to us. If there's anything else you need, just let me know!"
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Nancy Smith

April 3, 2026

5  out of  5
rating by Nancy Smith
"Everyone at the office is very personable and helpful! Derric was great to work with and made switching my home insurance easy!"
We responded:
"Thank you, Nancy! I'm glad to hear that you found our team personable and helpful. Derric will be happy to know he made your transition to our insurance smooth. If you need anything else, feel free to reach out!"
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Donald Anderson

March 26, 2026

5  out of  5
rating by Donald Anderson
"Very happy with service while dealing with Lisa. I feel like we got real good home and auto policies at reasonable pricing."
We responded:
"Thank you for your feedback, Donald! I'm glad to hear that you had a positive experience with Lisa and that you're satisfied with your policies. We aim to provide great service and value. If you have any more questions or need assistance, feel free to reach out anytime!"
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Brandon Pitman

March 26, 2026

5  out of  5
rating by Brandon Pitman
"Caleb and his team are very helpful. Any time I call the office with a policy related question, they are quick and knowledgeable. My family is thankful to have them as our insurance agent."
We responded:
"Thank you, Brandon! I'm happy to know that you and your family find our team helpful and knowledgeable. We're always here to assist with any policy questions you may have. Reach out anytime!"
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kris terhune

March 13, 2026

5  out of  5
rating by kris terhune
"Great team! Everyone was kind, knowledgeable, and they clearly have our best interest in mind! Thank you!!"
We responded:
"Thank you, Kris! I'm happy to know that our team made a positive impression with their kindness and expertise. We're committed to keeping your best interests at heart. Let us know if there's anything else we can assist you with!"
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Russell Wilkins

March 12, 2026

5  out of  5
rating by Russell Wilkins
"Great people to work with. Derric is great and very helpful."
We responded:
"Thank you, Russell! I'm glad to hear that you had a positive experience with our team. Derric is indeed a valuable part of our office, and I'm happy he could assist you. If you ever need anything else, feel free to reach out!"
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Trey Markham

March 10, 2026

5  out of  5
rating by Trey Markham
"Lisa helped get me and my wife a great deal on our house and auto policies. Excellent customer service and if I red anything I just call her up and she get what I need done."
We responded:
"Thank you, Trey! I'm happy to hear that Lisa was able to assist you and your wife with your policies. We appreciate your kind words about our customer service. If there's anything else you need, feel free to reach out anytime!"
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Cindy

March 2, 2026

5  out of  5
rating by Cindy
"Derrick is a great Agent. He was very knowledgeable and was very helpful getting my insurance switched over from another insurance company. Very please with State Farm and so glad to be their client."
We responded:
"Cindy, thank you for your wonderful feedback! I'm happy to hear that Derric was able to assist you effectively with your insurance transition. We're grateful to have you with State Farm. If you ever need anything else, feel free to reach out!"
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Kathryn Davis

March 2, 2026

5  out of  5
rating by Kathryn Davis
"Derric was wonderful. Very helpful and pleasant."
We responded:
"Thank you, Kathryn! I'm happy to hear that Derric provided you with helpful and pleasant service. Our team is dedicated to making sure you have a great experience. If there's anything else we can do for you, just let us know!"
Profile photo of Eayn Hoefgen

Eayn Hoefgen

February 22, 2026

5  out of  5
rating by Eayn Hoefgen
"I had a great time working with Derric, he was knowledgeable and friendly. After having a miserable time with Progressive it was a breath of fresh air to switch back to State Farm. Derric made the process seamless and easy which I can definitely appreciate!"
We responded:
"Thank you, Eayn! I'm happy to hear that Derric provided you with such a positive experience. It's wonderful that switching back to State Farm was a smooth process for you. If you need anything else, feel free to reach out!"
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Callie C

February 10, 2026

5  out of  5
rating by Callie C
"Lisa Goering provided excellent service and made the entire process smooth and stress-free. She was very informative, answered all my questions clearly, and took the time to wish me well on my new beginnings. I especially appreciated how proactive she was in resolving the postal code issue and contacting the apartment complex on my behalf. Her professionalism and helpful attitude made a great impression, and I’m grateful for her support."
We responded:
"Thank you, Callie, for sharing your experience! I'm happy to hear that Lisa made the process smooth and stress-free for you. Her proactive approach and professionalism are truly valued in our office. If you need anything else, feel free to reach out!"
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Leigh Asmann

January 21, 2026

5  out of  5
rating by Leigh Asmann
"Helped me save money on my homeowners and car insurance!"
We responded:
"Thank you, Leigh! I'm happy to hear that you were able to save on your homeowners and car insurance with our help. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Casey Bui

Casey Bui

January 19, 2026

5  out of  5
rating by Casey Bui
"Derric Luong was extremely informative and helpful with helping me switch from GEICO to State Farm. Definitely recommend working with him!"
We responded:
"Thank you, Casey! I'm happy to hear that Derric was informative and helpful during your switch to State Farm. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"